I am using techberry.online for since January 2024, till last 2 week it was working fine and I could track and perform transactions on it. Suddenly, starting on 5th dec 2024, I started getting login error “The user name or password is incorrect.“. I tried resetting password and the system says – “We can’t find a user with that email address.“
I contacted support team at – support@techberry.online multiple times, had discussion with chat agent as well. But did not get proper response for problem.
Every time same note from chat agent – Technical team / support team is looking into it aggressively.
Did not get any kind of acknowledgement on support ticket or chat.
TechBerry shares some kind of support ticket number .. which they do not keep any acknowledgment with status to user.
Has anybody experiencing this issue with TechBerry.online?
Also I made withdrawal 2 weeks back, that money has also not deposited in my bank account.
Can you please share the screenshot of the chat with us?
Here’s my ticket number 903-11 .. I loose all chat last of last week as I have not logged in to chat but try chatting using my email id and on website they do not maintain the history to revisit by email.
Here’s attached today’s chat where they not at all responding
Has there been no reply from the support agent?
Nope , I sent multiple emails , daily ping to chat agents and ended up disappointed.
Common response from TechBerry
TechBerry 06:29 AM
Due to a high volume of requests, our chat service is currently experiencing delays. To ensure your request is addressed as quickly and efficiently as possible, we kindly ask that you submit your inquiry via a support ticket. We appreciate your understanding and look forward to assisting you.
I even initiated an email thread where all the members from techberry.online/team is included .. but not a single response. @FxMaster do you know if anybody of TechBerry users met similar issue and has resolution?
Why am I getting a different website by browsing techberry-online.com?
@FxMaster Its TechBerry.online
It has direct login page?
